Terms and Conditions

Website Policy

Use of the website at http://www.companyshop.co.uk is subject to these terms of use. Users who do not accept these terms of use are not authorised to use or continue using this website.

We may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this website.

In the event of any comments or questions concerning these terms of use, please contact us by e-mailing [email protected] or writing to Company Shop Limited, Wentworth Way, Wentworth Industrial Estate, Tankersley, Barnsley, S75 3DH


In accessing any part of this website, you agree:

  • not to use this website in such a way that disrupts, interferes with or restricts the use of this website by other users;
  • not to attempt to gain unauthorised access to our site nor to attack our site via a denial-of-service attached or a distributed denial-of-service attack;
  • not to upload, display or transmit any materials through this website which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person anywhere in the world;
  • not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this website or attempt to transmit to or via this website any information that contains a virus, worm, trojan horse or other harmful or disruptive component; and
  • not to change, modify, delete, interfere with or misuse data contained on this website and entered by or relating to any third party user of this website.

Material contained in this website may be downloaded, viewed and printed for personal use within your organisation provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part and our status as the authors of such material is acknowledged.

Material contained in this website may not otherwise be copied, reproduced or redistributed in whole or in part without our prior written consent. In particular it must not be reproduced or exploited for commercial gain.

All other rights are reserved and users must seek our permission before making any other use of material contained in this website.


If you supply personal details to us through this website then you consent to our maintaining, recording, holding and using such personal data in accordance with Company Shop Limited - Privacy Policy.


We own or are licensed to use all intellectual property rights in and to this website and all technical infrastructure relating to it and material published on it.


This website has been prepared with the aim of providing information about our products and services.
Owing to the nature of the Internet we cannot guarantee that this website or the websites to which it is linked will always be available to users. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the Internet. We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your sue of our site or to you downloading any material posted on it, or any website linked to it.
Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, it is subject to variation at any time without notice and we do not give any warranty that any such information will be accurate or complete at any particular time or at all.
This website and any information or other material contained in it are made available strictly on the basis that you accept it on an 'as is' and 'as available' basis. Where you rely on any information or other material contained in it, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law. We exclude all liability whatever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this website or of any other website linked to it, or from reliance on the contents of this website or any material or content accessed through it.


Links from this website are provided for information and convenience only and we have no control over and cannot therefore accept responsibility or liability for the content of any linked third party website. We do not endorse any linked website.


Contracts for the supply of goods formed through our site are governed by Company Shop Limited: Terms and Conditions.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.


Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site.


You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account and you must not disclose your password to any third party. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. We shall have the right to disable any password at any time if in our opinion you have failed to comply with any of the provisions of these terms of use.


There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with Company Shop Limited - Website Terms and Company Shop Limited - Privacy Policy govern your use of this Website.
These terms of use and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

Privacy Policy


Company Shop Limited and Community Shop C.I.C. (the Companies, we or us) stop surplus products from going to waste by rethinking, redefining and redistributing surplus; delivering value for our clients, colleagues and members. We are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of UK data protection laws, the controller of your personal data is Company Shop Limited of Wentworth Way, Wentworth Industrial Estate, Tankersley, Barnsley, S75 3DH. Company Shop Limited is registered as a data controller with the Information Commissioner's Office with registration number: Z9117512.


  • In relation to our colleagues and job applicants, we collect your name and contact details, including email address, employment experience and any other personal data that you provide to us as part of the job application process.
  • In relation to Company Shop members, we collect your name, address, contact details, date of birth and employer when you subscribe use to any of our services.
  • In relation to Community Shop members, in addition to the information collected for Company Shop, we also collect ethnic background, gender and information about any benefits received. We may also record any information you voluntarily disclose to us which may include personal data and special categories of personal data.
  • In relation to colleagues and gym members, we may collect information about any health conditions which may impact you during the course of your employment or whilst using the gym facilities.
  • In relation to colleagues and members at our stores, we may process images of you on our CCTV system.
  • In relation to visitors to www.companyshop.co.uk (the Website), we may collect your IP address, traffic data, location data, weblogs and other communication data, including your name, address and contact details when you make an enquiry through the Website. We also collect personal data from you if you inform us about a problem with our Website.
  • Any personal data you provide to us when completing surveys that we use for research purposes.


We use information held about you in the following ways:

  • to carry out our obligations on the basis that the processing is necessary for the performance of a contract entered into between you and us, including employment and membership contracts;
  • to consider your job application, on the basis that this is taking steps at the applicant's request before entering into an employment contract;
  • to notify you about changes to our services on the basis that this is necessary in order for us to perform our obligations under a contract with you;
  • to provide you with information about products or services that you request from us on the basis that you have requested such information before entering into a contract with us;
  • CCTV is used to ensure the safety and security of our stores and those who work or shop in it, as well as to assist in the prevention of crime;
  • for community shop members, we collect ethnic background information on the basis that you have given your explicit consent to this processing;
  • where you voluntarily disclose information to us about your personal circumstances which includes special categories of personal data (for example information concerning your beliefs, your health, or your sex life/sexual orientation), we process this on the basis that you have given your explicit consent to this processing by providing us with the information. Where you provide us with special categories of personal data and we consider that we need to pass on to a third party such as a local authority or the police for the safety of yourself or of others, we may rely on another lawful basis for this processing;
  • to ensure that content on the Website is presented in the most effective manner for you and for the device on which you are accessing the Website;
  • to notify you about promotions on goods or services similar to those which were the subject of a previous sale to you, on the basis that you have consented to be contacted for such purposes. If you do not want us to use your data in this way, you can unsubscribe at any time by emailing us at [email protected]


All personal data you provide to us is stored on secure servers which are based at our head office in Tankersley. Your personal data may be transferred to and stored at a destination outside of the European Economic Area (EEA). It may also be processed by our suppliers for the purposes set out in section 3 above. In order to ensure that any third party processes your personal data in a way which is consistent with the UK and European Union (EU) laws on data protection, we have put in place agreements with those third parties, which contain provisions approved by the EU for protecting personal data. Please ask us if you would like to see a copy of these agreements. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to the Website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access to it. We will retain your personal data for no longer than is necessary for the purposes for which they are processed. For employees, retention periods can be found in the Data Protection Policy. For job applicants, we will retain application forms, CVs and interview notes for one year. CCTV images are stored for a maximum of 90 days before being destroyed. For members, we will retain personal data for a maximum of seven (7) years from the date on which your membership comes to an end, after which time it will be deleted.


We may disclose your personal information to third parties:

  • in the event that we sell our business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of either or both of the Companies, our customers, or others;
  • in relation to colleagues, to our pension provider and broker, to the providers of our HR, payroll and occupational health log systems and any other parties who provide services to us which are required for the purposes of us complying with our employment obligations to you; and
  • in relation to recipients of marketing from us, we use third parties for our email campaigns.


  • Right of access – You have a right to access the personal information we hold about you and be told why we use it.
  • Right of rectification – You can ask us to correct or update your information to ensure it is accurate and complete.
  • Right to erasure and right to restrict processing – You can ask us to stop processing and to delete your data in certain circumstances (for example where it is processed with your consent, or it is no longer necessary for us to process it).
  • Right to data portability – You have a right to ask us to provide you with information in a form that suits you, and/or to provide your information to a third party.
  • Right to object – You have a right to object to our processing of your information.
  • Profiling and automated decisions – You have a right not to be subject to automated decisions which have a legal effect and to be protected by safeguards in respect of any profiling.
  • Right to object to direct marketing – Where you have consented to receive direct marketing, you can change your mind at any time by contacting us or following the directions in each message. Please allow a few days for us to action your request.
  • You are not obliged to provide your personal data to us under contract or statute. However, if you fail to provide certain data, it may impact our ability to undertake our obligations under any contract which is in place between us.


If you wish to exercise any of your rights detailed above, would like to make a complaint or have any questions regarding this privacy policy, please email us at [email protected] or write to us at Steph McGinty, Company Shop Limited, Wentworth Way, Wentworth Industrial Estate, Tankersley, Barnsley, S75 3DH. If we are unable to resolve your complaint, you may contact the Information Commissioner's Office at the Exchange Tower, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; telephone number: 0303 123 1113.


The Website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


This policy may be reviewed and amended from time to time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Cookies are used to:

  • Estimate audience size and usage pattern;
  • Store information about user preferences, and so allow customisation of sites according to the users’ individual interests;
  • Speed up searches;
  • Recognise users when they return to sites.

We use the following cookies:

  • Strictly necessary cookies These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site or use a shopping cart.
  • Analytical/performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them in the table below

Cookie Type / PurposeInformation CollectedTracks traffic sources (keyword and referrer) and navigation history.6 months


Cookie Type / Purpose

Information Collected

Duration of Cookie

Google Analytics _utmz Performance to measure/improve quality of our site Tracks traffic sources (keyword and referrer) and navigation history. 6 months
Google Analytics __utma Performance to measure/ improve quality of our site Identifies a visitor (i.e. the computer) as a unique entity for subsequent data recorded 2 years, renewed on subsequent visits
Google Analytics Performance to measure/ Collectively used to record the duration and visitor 30 minutes and session
__utmb and __utmc/ improve quality of our site/ spent on our site
Modal Website functionality/navigation logic/ A simply true value used to control how and when the initial 'Welcome' screen should be displayed 7 days
ASP.NET_SessionId Website functionality/Generic/ Unique ID pertaining to the visitor which is used to record application information to control functionality Session
StaffShop_A Website functionality/login/ Encrypted data pertaining to a visitor’s login allowing access to restricted areas of our site Session
StaffShop_R Website functionality/sser roles/ Encrypted data pertaining to a visitor’s user role which controls the type of access a visitor has to restricted areas of our site Session

Conditions of Sale

  1. Company Shop Limited Terms and Conditions– Rules for Shopping are adhered to at all times.
  2. All goods purchased are done so on the strict understanding that they are for personal consumption and are not for resale.
  3. Forgotten passes - Should you find that you have arrived at Company Shop without your pass, you will still be allowed to shop if you can provide a current proof of ID such as a driving licence. There will be a £1 admin fee charged for entry (the £1 charge will be donated to charity).
  4. Please remember that the card issued to you is for your personal use only. Any person found attempting to enter one of our stores with a card that does not belong to them will be refused entry.
  5. The member is allowed to be accompanied by one other visitor (a guest shopper). It is the responsibility of the pass holder to ensure that the visitor is familiar with these Terms and Conditions – Rules for Shopping. The member may also be accompanied by children of up to and including the age of 16. Members that are registered disabled will also be allowed one additional adult guest.
  6. Any breakages or opened products must be paid for in full.
  7. To comply with licensing and other legislation some products are only available to those aged 18 years and over. At Company Shop Limited we have adopted a Challenge 25 Policy. Challenge 25 simply requires that every person buying an age restricted product such as alcohol, who looks under the age of 25, is challenged to produce a valid ID.
  8. Products are limited and as such are sold on a strict rationing basis. We will notify you at the point of sale if you have exceeded this limit. This allows stock levels to be maintained and prevents re-sale of products. Product is not necessarily representative of the packaging. All products sold in the shop are packed for Company Shop Limited irrespective of manufacturer or multiple labels.
  9. Samples may be sold in the shop and any products with 'special offers' or 'free offers' may be classed null and void.
  10. Company Shop Limited never implies that the quality or nature of products is the same as the manufacturers or multiples label as sold in normal retail outlets.
  11. We accept payment for all products by either Cash or Credit/Debit card. We accept payment by the following cards; Mastercard, Visa, Delta, Maestro, Switch, Solo, Electron.
  12. If you find the need to return a purchased product to us because it is defective or does not comply with its description, we will examine the product(s) and we will usually process the refund due to you immediately. To enable us to make a refund to you, you must provide us with proof of purchase and, where payment was processed using a credit or debit card, the card in which you made the original payment
  13. In the event of a complaint, may we remind you that due to the nature of the goods sold by Company Shop, customers need to direct all product complaints through Company Shop and not the retailers or manufacturers.
  14. It is the responsibility of the member to notify Company Shop Limited of any change in their personal details e.g. address, telephone number. Please note that Company Shop reserves the right to check your personal details with you to ensure your continued eligibility for membership.
  15. Members are responsible for the supervision of accompanying children at all times. Children must not stand in or ride on the sides of the shopping trolleys. They should sit in the trolley seat provided.
  16. Company Shop Limited reserves the right to restrict the number of visits without giving you prior notice.
  17. Any abusive or aggressive behaviour towards Company Shop Limited employees will not be tolerated and may lead to the cancellation of your membership.
  18. Company Shop Limited requests that whilst on Company Shop premises, all health and safety rules, guidance and instruction by members of staff are complied with to ensure a continued safe environment.
  19. Company Shop Limited reserves the right to withdraw your membership should you be found to be in breach of our Company Shop Limited Terms and Conditions – Rules for Shopping.
  20. We may collect and process certain data about you. Any information we may collect from you will only be used for our marketing purposes and we will not trade your personal information with any other parties. Full details relating to our Privacy Policy is available on our website or a copy is available upon request.